Responsible Gaming

Responsible Gambling

We at Keno Lottery are committed to providing a safe and enjoyable gaming experience for all our players. We want you to have fun while playing, but also to be aware of the risks associated with gambling.

Safe and Balanced Gaming Habits

Gambling should not be seen as a way to make money or solve financial problems. It's essential to view it as entertainment only, and to set limits for yourself before starting to play.

Set a budget: Decide how much you can afford to spend on gaming each week.
Stick to your limit: Don't bet more than you've allocated to avoid overspending.
Take breaks: Give yourself time away from the game to clear your mind and prevent burnout.
Prioritize self-care: Make sure you're getting enough sleep, exercise, and social interaction.

Budget and Bankroll Management

Understanding how much money you can safely spend on gaming is crucial. Here are some tips for managing your bankroll:

Set a budget before playing
Use a separate account for deposits and withdrawals to avoid mixing funds
Keep track of your wins and losses to identify areas where you need improvement
Don't chase losses: Avoid the temptation to bet more in an attempt to recoup previous losses

Deposit, Loss, Wager, and Session Limits

Setting limits is a responsible way to control how much time and money you spend on gaming:

Deposit Limit: Set a maximum amount that can be deposited into your account each week.
Loss Limit: Define the maximum amount of money you're willing to lose in a single session or over an extended period.
Wager Limit: Specify the minimum and maximum bet amounts for each game type.
Session Time: Establish how long you'll play before taking a break.

Reality Checks and Time Reminders

These features help prevent overspending and promote responsible gaming:

Reality Check Pop-ups: Regular reminders to check your balance, time spent playing, or losses incurred.
Time Management Tools: Enable notifications or alerts when it's been an hour since you took a break.

Cooling-off Periods and Self-Exclusion Tools

Self-exclusion allows players who feel their behavior is problematic to voluntarily exclude themselves from the site for a specified period:

Cooling Off: Take a short break (e.g., 24 hours) before playing again.
Temporary Exclusion: Exclude yourself from gaming activities for up to six months or one year.
Permanent Self-Exclusion: Remove your access privileges permanently.

Account Verification and Age Restrictions

We ensure that all our players are above the legal age limit in their jurisdiction:

Age Restriction: Require users to verify their age before granting them access to gaming content.
Two-Factor Authentication (2FA): Implement additional security measures for verified players.

Protection of Vulnerable Players

Our platform is designed with sensitive players in mind:

Family-friendly Environment: Ensure games and promotions are suitable for all ages.
Warning Signs: Educate on warning signs of problem gambling to raise awareness among vulnerable individuals.

Warning Signs of Problem Gambling

Know the red flags that indicate excessive gambling behavior:

Increasing frequency, duration, or amount wagered
Neglecting personal responsibilities due to gaming activities
Borrowing money from others to fund gaming habits
Feeling a need to win back losses quickly